Privacy Policy

Effective Date: 28/08/2024
Company Name: Lemon Travel
Website: [www.lemon-travel.com]
Email: [[email protected]]

1. Introduction

At Lemon Travel, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, including private boat tours and car transfers.

The processing of Personal Data of users of this Site will be carried out in Italy in compliance with:

• General Data Protection Regulation EU/2016/679 (GDPR)
• The Italian Legislative Decree n. 196 of 30 June 2003, regarding the Protection of Personal Data
• The recommendation n. 2/2001 of the European Data Protection Authorities, to identify the minimum requirements for the collection of personal data online.

By accessing our website or booking a service, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you interact with us, we may collect the following information:

• Personal Information: Name, email address, phone number, billing details, and any other information you provide when making an inquiry or booking.
• Booking Data: Dates of service, number of guests, preferences, and pick-up/drop-off locations.
• Technical Information: IP address, browser type, device information, and cookies to improve user experience.

3. How We Use Your Information

We use the information collected to:

• Process bookings and provide requested services
• Send confirmations, updates, or changes related to your reservation
• Respond to inquiries and provide customer support
• Improve our website functionality and user experience
• Send marketing communications (only with your consent)

4. Sharing Your Information

We never sell or rent your personal data. We may share it only with:

• Service providers (captains, drivers, customer support) for booking fulfillment
• Third-party platforms for payment processing (e.g., Stripe, PayPal)
• Legal authorities if required by law

5. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, contact us at [[email protected]].

7. Cookies

We use cookies to enhance your browsing experience and analyze traffic. You can disable cookies via your browser settings, although some features of the site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lemon Travel
[[email protected]]